Version: 1.0
Last updated: 2 October 2026

1. Introduction

1.1. These Terms & Conditions (the "Terms") govern participation in the Ferryhopper Affiliate Program (the "Program"). They form a binding agreement between Ferryhopper S.A., a company incorporated under the laws of Greece, with registered seat at 147 Thessalonikis Street, Moschato, 18346, Attica, Greece, General Commercial Registry (G.E.MI.) No. 140289903000, VAT No. EL800769311 (hereinafter "Ferryhopper"), and the natural or legal person accepted into the Program (hereinafter the "Affiliate"). Ferryhopper and the Affiliate are each a "Party" and together the "Parties".

1.2. The Affiliate accepts these Terms by ticking the relevant box on the application form. Accepting these Terms does not in itself give the Affiliate a right to participate in the Program. Participation starts only when Ferryhopper confirms approval in writing.

1.3. Notices to Ferryhopper shall be sent to affiliates@ferryhopper.com. Notices to the Affiliate shall be sent to the email address the Affiliate provided in its application, as updated from time to time.

2. Definitions

In these Terms, the following terms have the meanings set out below:

2.1. Affiliate Link: The unique tracking link, code, banner or other identifier that Ferryhopper provides to the Affiliate.

2.2. Booking Value: The total booking price paid by the customer for an Eligible Booking.

2.3. Brand Terms: "Ferryhopper", "ferryhopper.com" and any variations, misspellings, translations or transliterations of them, whether used alone or combined with other words.

2.4. Commission: Has the meaning given in Section 10.1.

2.5. Eligible Booking: A booking that is completed on the Ferryhopper Platform, validly tracked to the Affiliate Link in accordance with Section 9, paid in full and validated in accordance with Section 10.3. A booking that falls under Section 12.1 is not an Eligible Booking.

2.6. Ferryhopper Platform: The website www.ferryhopper.com and the Ferryhopper mobile application.

3. Participation in the Program

3.1. Eligibility. To participate in the Program, the Affiliate shall meet all of the following conditions:

(a) be at least eighteen (18) years of age and have full legal capacity, or be a duly incorporated legal entity;

(b) be able to issue valid invoices or other tax documents in accordance with applicable law;

(c) operate a website, application, social media account or other channel that complies with these Terms.

3.2. Approval. Ferryhopper may approve or reject any application at its sole discretion, without any obligation to give reasons.

3.3. Accuracy of information. The Affiliate shall provide accurate, complete and up-to-date information in its application and throughout its participation in the Program. The Affiliate shall notify Ferryhopper without undue delay of any material change to that information.

3.4. Non-exclusivity. Participation in the Program is non-exclusive. The Affiliate remains free to promote other companies and services. Ferryhopper may work with other affiliates and partners.

4. Promotional Activities & Obligations of the Affiliate

4.1. General standard. The Affiliate shall promote Ferryhopper and its services in an accurate, transparent and lawful manner. The Affiliate shall not make, publish or disseminate any statement, representation or warranty concerning Ferryhopper, its services, fares, schedules or availability, other than as published on the Ferryhopper Platform or as expressly approved in advance and in writing by Ferryhopper. The Affiliate shall use the Affiliate Links and promotional materials provided or approved by Ferryhopper, where applicable.

4.2. Approved channels. The Affiliate shall promote Ferryhopper only through the websites, applications, social media accounts and other channels that it disclosed in its application and that Ferryhopper approved as part of its participation in the Program. The use of any additional channel shall be subject to Ferryhopper's prior approval.

4.3. Quality of channels and traffic. The Affiliate shall maintain websites and promotional channels that are appropriate to Ferryhopper's brand. Traffic generated by the Affiliate shall provide genuine value to users and shall not be generated solely for the purpose of redirecting users to the Ferryhopper Platform.

4.4. Compliance with applicable law. The Affiliate shall be solely responsible for the content, operation and security of its channels. The Affiliate shall comply with all applicable laws and regulations, including, without limitation, those relating to consumer protection, advertising, electronic commerce, data protection and taxation.

4.5. No misrepresentation. The Affiliate shall not represent or imply that it is Ferryhopper, or that it is an agent, employee or representative of Ferryhopper, or that it has any official, authorised or exclusive status with Ferryhopper beyond its participation in the Program. The Affiliate shall also not represent or imply that its channels are operated, sponsored or endorsed by Ferryhopper. Disclosing the affiliate relationship in accordance with Section 4.6 is permitted.

4.6. Disclosure of the affiliate relationship. The Affiliate shall clearly and conspicuously disclose that it receives a commission for bookings made through its Affiliate Links, using clear and unambiguous wording (e.g. "#ad" or "affiliate link"). The disclosure shall be immediately visible to the average user and shall appear before or alongside the Affiliate Link, in the same language as the relevant content. It shall not be placed in footers, in collapsed or hover text, or among other hashtags.

4.7. Information and cooperation. Ferryhopper may at any time request information about the websites, channels or promotional methods the Affiliate uses to generate affiliate traffic and bookings. The Affiliate shall provide complete and accurate information promptly.

5. Paid Advertising & Brand Protection

5.1. Brand bidding. Unless Ferryhopper has given prior written approval, the Affiliate shall not bid on, purchase or otherwise use any Brand Terms as keywords in paid search, paid social, marketplace or app-store advertising campaigns, in any match type. This includes combinations of Brand Terms with terms such as destinations, routes, tickets, booking, discount, coupon or promo. The Affiliate shall add the Brand Terms as negative keywords in all its paid search campaigns.

5.2. Ad content. Unless Ferryhopper has given prior written approval, the Affiliate shall not use Brand Terms in ad titles, ad copy, display URLs or advertising account names. The Affiliate shall ensure that no dynamic keyword insertion or similar feature causes Brand Terms to appear in its advertisements.

5.3. Generic keywords. The Affiliate may use generic, non-branded keywords, such as "Greek island ferries" or "ferry from Athens to Santorini", provided that it complies with Sections 5.1 and 5.2.

5.4. Landing pages. The Affiliate may promote its own content through paid advertising, provided that all campaigns comply with these Terms. Paid advertising shall direct users to the Affiliate's own website or channel. It shall not direct users to an Affiliate Link or to the Ferryhopper Platform, whether directly or through any redirect, cloaked or intermediate page.

5.5. Domains and handles. The Affiliate shall not register, acquire or use any domain name, subdomain, application name, social media handle or username that contains Brand Terms or anything confusingly similar to them.

6. Cashback, Coupons & Incentives

6.1. The Affiliate shall disclose to Ferryhopper any cashback, loyalty, reward, incentive or coupon-based promotional model it intends to use, before using it. Ferryhopper may require that such model not be used without its prior approval, or may object to its use at any time. In that case, the Affiliate shall not use, or shall immediately cease using, such model, and no Commission shall be payable for bookings generated through it after Ferryhopper's objection.

6.2. The Affiliate shall use only discount codes, vouchers and offers that Ferryhopper has issued or approved for use by the Affiliate. The Affiliate shall not create, publish or distribute any other codes or offers, and shall not state or imply that such codes or offers exist.

7. Sub-affiliates & Third Parties

7.1. The Affiliate shall not allow any third party, sub-affiliate or other promotional partner to promote Ferryhopper on its behalf unless Ferryhopper has approved this activity in advance and in writing.

7.2. Where Ferryhopper gives such approval, the Affiliate shall ensure that the third party complies with these Terms. The Affiliate shall remain fully responsible for the acts and omissions of any third party acting on its behalf as if they were its own.

8. Prohibited Practices

8.1. The Affiliate shall not, directly or indirectly:

(a) send spam or unsolicited emails, SMS or other messages, or use purchased or rented contact lists;

(b) use cookie stuffing, forced clicks, pop-ups, pop-unders, adware, toolbars, browser extensions or any other technology that sets tracking without a genuine user click;

(c) generate clicks or bookings through bots, scripts, automated means or incentivised traffic, except in accordance with Section 6;

(d) associate Ferryhopper with content that is illegal, defamatory, discriminatory, obscene or infringing, or that promotes violence or hatred;

(e) misrepresent fares, schedules, availability, terms and conditions or the identity of ferry operators;

(f) scrape, crawl, mirror, frame or reverse-engineer the Ferryhopper Platform, or place undue load on it;

(g) engage in any conduct that misleads consumers or may harm the reputation of Ferryhopper.

9. Tracking & Attribution

9.1. Commissions shall be payable only for bookings that are validly tracked through the Affiliate Link.

9.2. Cookie period and attribution. A booking shall be attributed to the Affiliate only if it is completed within thirty (30) days of the user's last click on the Affiliate Link (the "Cookie Period"). Where a user has clicked on the links of more than one affiliate, the booking shall be attributed to the affiliate whose link was clicked last (last-click attribution). Ferryhopper may change the Cookie Period or the attribution model in accordance with Section 20.

9.3. If there is a dispute or a conflict between channels or affiliates, Ferryhopper's tracking and attribution records shall be conclusive, unless there is a manifest error.

9.4. Ferryhopper does not guarantee that tracking will operate without interruption or errors. No Commission shall be payable for bookings that Ferryhopper's tracking system does not record, including where this is due to ad blockers, cookie rejection, browser or device settings, or incorrect implementation of the Affiliate Link.

9.5. The Affiliate shall not modify, mask, redirect or otherwise interfere with Affiliate Links or tracking parameters.

10. Commissions

10.1. The Affiliate shall earn a commission (the "Commission") calculated as a percentage of the Booking Value of each Eligible Booking. The percentage shall be the commission rate applicable to the Affiliate's account or otherwise agreed in writing with Ferryhopper.

10.2. Commissions are stated exclusive of VAT.

10.3. Commissions shall remain subject to Ferryhopper's applicable validation and payment process. Each Commission is tracked and displayed in the Affiliate dashboard at https://affiliates.ferryhopper.com/home within twenty-four (24) hours of the booking. Commissions are validated and become eligible for payment based on the travel date, provided that the applicable cancellation, refund, and chargeback periods have expired.

10.4. Ferryhopper may change commission rates with effect for the future in accordance with Section 20. Commissions already validated shall not be affected.

11. Payments & Taxes

11.1. Commissions shall be calculated and paid on a monthly basis, within thirty (30) days after the end of the calendar month in which they were validated.

11.2. Payments shall be made in euro (EUR) by bank transfer to the account designated by the Affiliate. Any bank, currency conversion or intermediary charges on the Affiliate's side shall be borne by the Affiliate. The Affiliate shall be responsible for the accuracy of the payment details it provides. Ferryhopper shall not be liable for any delay or failure of payment resulting from incorrect or incomplete payment details.

11.3. Where the Affiliate's accrued balance is below one hundred euro (€100), the balance shall roll over to the following payment period until it reaches this threshold. If the Affiliate's participation ends, any remaining balance shall be paid in the next payment cycle even if it is below €100, subject to Section 12.4.

11.4. The Affiliate shall issue a valid invoice or other tax document required by applicable law and shall provide complete and accurate payment and tax details. Ferryhopper may withhold payment until it receives them.

11.5. The Affiliate shall be solely responsible for all taxes, duties and social security contributions arising from the Commissions it receives. Where Ferryhopper is required by law to withhold any amount, it may do so and pay the net amount to the Affiliate.

12. Ineligible Bookings, Withholding & Set-off

12.1. No Commission shall be payable for bookings that fall into any of the following categories:

(a) bookings that are cancelled, refunded, unpaid, duplicated or charged back;

(b) bookings made by the Affiliate or on its behalf;

(c) bookings resulting from fraudulent, misleading or prohibited activity, or from any other breach of these Terms.

12.2. Ferryhopper may withhold, reduce or reverse any Commission relating to such bookings or activity, whether before or after payment.

12.3. Ferryhopper may set off any amount the Affiliate owes against current or future Commissions or require the Affiliate to repay any amount unduly paid.

12.4. Where Ferryhopper terminates the Affiliate's participation under Section 17.3(a) or (b), Ferryhopper may withhold any Commissions relating to ineligible bookings or activity that led to the termination. Ferryhopper reserves the right to set off any actual damages incurred by Ferryhopper as a result of such conduct against any valid unpaid Commissions, pursuant to Section 12.3.

13. Customer Relationship

13.1. Users who complete a booking through the Ferryhopper Platform are customers of Ferryhopper.

13.2. Ferryhopper shall be solely responsible for fares, payments, changes, cancellations and customer service relating to such bookings. The Affiliate shall not represent that it is responsible for providing Ferryhopper's booking services or customer support.

14. Intellectual Property

14.1. Licence. Ferryhopper grants the Affiliate a limited, non-exclusive, non-transferable, non-sublicensable and revocable licence to use the Affiliate Links, the Brand Terms, and the logos and marketing materials that Ferryhopper provides. This licence lasts for the duration of the Affiliate's participation in the Program. The Affiliate may use these materials solely to promote Ferryhopper in accordance with these Terms and any brand guidelines Ferryhopper issues.

14.2. Restrictions. The Affiliate shall not modify, alter or distort Ferryhopper's logos or materials, and shall not combine them with other marks. The Affiliate shall not use them in any manner that suggests sponsorship or endorsement beyond the affiliate relationship. The Affiliate shall not reproduce, register or claim ownership of any Ferryhopper trademark, logo, domain or other intellectual property, except as permitted under Section 14.1.

14.3. Ownership. Each Party retains ownership of its own intellectual property. All rights in the Ferryhopper brand, the Ferryhopper Platform and Ferryhopper's materials remain with Ferryhopper. No rights are granted other than those expressly stated in these Terms.

14.4. Cessation of use. When the Affiliate's participation ends, the Affiliate shall immediately stop all use of the Brand Terms and Ferryhopper's materials and shall remove all Affiliate Links.

15. Confidentiality

15.1. The Affiliate shall keep confidential all non-public information it receives from Ferryhopper in connection with the Program, including commission rates, performance data, technical information and business plans. The Affiliate shall use such information solely for the purposes of the Program.

15.2. This obligation shall not apply to information that falls into any of the following categories:

(a) information that is or becomes publicly available through no breach by the Affiliate;

(b) information that was lawfully known to the Affiliate before disclosure;

(c) information that the Affiliate develops independently;

(d) information that must be disclosed by law or by order of a competent authority.

15.3. This Section 15 shall continue to apply after the Affiliate's participation in the Program ends.

16. Data Protection

16.1. In relation to any personal data processed in connection with the Program, each Party shall act as an independent data controller. Each Party shall be responsible for its own compliance with Regulation (EU) 2016/679 (GDPR), Law 4624/2019, Law 3471/2006 and any other applicable data protection legislation.

16.2. The Affiliate shall be solely responsible for obtaining valid consent for cookies and similar technologies used on its own channels and for providing the required information to its users.

16.3. Ferryhopper shall not disclose customer personal data to the Affiliate. The Affiliate shall receive only aggregated or anonymised performance data. The Affiliate shall not attempt to identify, contact or retarget Ferryhopper's customers.

16.4. Ferryhopper processes the Affiliate's personal data, such as contact, payment and tax details, in accordance with its Privacy Policy: https://www.ferryhopper.com/en/privacy-policy.

17. Monitoring, Suspension & Termination

17.1. Monitoring. Ferryhopper may monitor the Affiliate's activity, traffic and bookings to verify compliance with these Terms.

17.2. Termination. Either Party may terminate the Affiliate's participation in the Program at any time by giving written notice to the other Party.

17.3. Suspension and immediate termination. Ferryhopper may suspend the Affiliate's account, Affiliate Links and payments, or terminate the Affiliate's participation with immediate effect, if the Affiliate:

(a) breaches these Terms;

(b) engages in fraudulent or unlawful activity;

(c) otherwise acts in a way that may negatively affect Ferryhopper or its customers.

17.4. Changes to the Program. Ferryhopper may modify, suspend or discontinue the Program, in whole or in part, at any time, subject to Section 20 where the modification constitutes a material amendment of these Terms.

17.5. Inactive accounts. An Affiliate account shall be considered inactive if it has not generated any Eligible Booking for twelve (12) consecutive months. Ferryhopper may deactivate an inactive account and terminate the Affiliate's participation, after notifying the Affiliate by email at least thirty (30) days in advance. The account shall not be deactivated if the Affiliate generates an Eligible Booking or requests in writing to remain in the Program within that period. Upon deactivation, any validated Commissions shall be paid in the next payment cycle, even if they are below the minimum payout threshold under Section 11.3, provided that the Affiliate has supplied the documents and details required under Section 11.4.

17.6. Consequences of termination. When the Affiliate's participation ends, the licence under Section 14.1 shall terminate automatically and Section 14.4 shall apply.

17.7. Commissions validly accrued before termination remain subject to the applicable validation and payment process under Sections 10 and 11, subject to Sections 12.2 to 12.4.

17.8. Survival. Provisions which by their nature are intended to survive termination shall survive, including those relating to payments and taxes, withholding and set-off, intellectual property, confidentiality, data protection, liability, indemnification and governing law.

18. Disclaimers & Limitation of Liability

18.1. The Ferryhopper Platform, Affiliate Links, tracking system, reports and materials are provided "as is" and "as available". To the maximum extent permitted by law, Ferryhopper disclaims all warranties, express or implied, including warranties of uninterrupted availability, accuracy of reporting or fitness for a particular purpose.

18.2. Ferryhopper does not guarantee any minimum level of traffic, bookings or Commissions.

18.3. To the maximum extent permitted by law, neither Party shall be liable for any indirect, incidental, special or consequential loss. Neither Party shall be liable for any loss of profit, revenue, business, goodwill or data. This Section 18.3 shall not limit the Affiliate's liability under Section 19 or for any breach of Sections 5, 8, 14 or 15.

18.4. Ferryhopper's total aggregate liability arising out of or in connection with these Terms shall not exceed the total Commissions paid to the Affiliate in the twelve (12) months before the event giving rise to the claim.

18.5. Nothing in these Terms excludes or limits liability for fraud, wilful misconduct or gross negligence, or any other liability that cannot be excluded or limited by law.

19. Indemnification

19.1. The Affiliate shall indemnify and hold harmless Ferryhopper, its directors, employees and agents against all claims, losses, damages, fines, penalties, costs and expenses, including reasonable legal fees, arising out of or in connection with any of the following:

(a) any breach of these Terms or of applicable law by the Affiliate;

(b) the content, operation or security of the Affiliate's channels;

(c) any infringement of third-party rights by the Affiliate or through the Affiliate's channels or content;

(d) any claim by consumers or competent authorities relating to the Affiliate's advertising, statements or disclosures;

(e) the acts or omissions of any third party acting on the Affiliate's behalf;

(f) any breach of data protection obligations by the Affiliate.

20. Amendments

20.1. Ferryhopper may amend these Terms from time to time.

20.2. Ferryhopper shall publish any amended version of these Terms on the Program page at https://partners.ferryhopper.com/affiliates, indicating the date of the latest update. Ferryhopper shall also notify the Affiliate of any material amendment, including any change to commission rates, by email, giving at least thirty (30) days' prior notice. Amendments required by law or by a competent authority, or necessary to prevent fraud or abuse of the Program, may take effect immediately.

20.3. Non-material amendments, such as clarifications and corrections, shall take effect upon publication. If the Affiliate continues to participate in the Program after an amendment takes effect, it shall be deemed to have accepted the amended Terms. If the Affiliate does not accept an amendment, it may terminate its participation in accordance with Section 17.2.

21. Miscellaneous

21.1. Independent parties. The Parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, employment or agency relationship between them. Neither Party has authority to enter into agreements on behalf of the other Party or otherwise bind the other Party.

21.2. Assignment. The Affiliate shall not assign, transfer or subcontract any of its rights or obligations under these Terms without Ferryhopper's prior written consent. Ferryhopper may assign these Terms to any affiliated company or in connection with a merger, restructuring or transfer of business.

21.3. Force majeure. Neither Party shall be liable for any failure or delay in performance caused by events beyond its reasonable control. This does not apply to payment obligations that have already fallen due.

21.4. Entire agreement. These Terms constitute the entire agreement between the Parties regarding the Program. If there is a conflict between these Terms and a separate written agreement signed by both Parties, the separate agreement shall prevail.

21.5. Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced by a valid provision that reflects its original purpose as closely as possible.

21.6. No waiver. If a Party fails or delays to enforce any provision, this shall not constitute a waiver of that provision.

21.7. Written form. References in these Terms to "written" or "in writing" include email.

22. Governing Law & Jurisdiction

22.1. These Terms shall be governed by and construed in accordance with the laws of Greece.

22.2. The Parties shall first try to resolve any dispute amicably.

22.3. The courts of Athens, Greece shall have jurisdiction over any dispute arising out of or in connection with these Terms.